When You Assume…

I was talking to a friend the other day, and she told me she just said to her sister, “Yes, well, you know what they say when you assume.”  Her sister said, “No, what?”  My friend said, “Are you kidding?”

Lessons from a Paperboy

Sometimes when I call my wife on the phone, I’ll say, “Hi, it’s just some salesperson on the phone.” She stopped (courtesy) laughing at that about 15 years ago, but I still say it anyway. Pretty sure if I say it often enough, she’ll start thinking it’s funny again.

Trust Me, I’m an Ad Guy

If you want to see where ad people rank on the list of trustworthy professions, just Google “gallup most trustworthy professions” and head to the bottom of the list. We’re right there above Members of Congress and Car Salespeople.

Push a Button

As I write this, I’ve just come from a meeting where we couldn’t get the laptop to sync with the large monitor in the conference room. Stop me if you’ve heard this one.

“No.” Hahahahaha!

My wife texted me the other day and asked me to pick up a chicken and some salad on the way home. My reply was one word: “No.” Here’s why that’s funny.

My New Favorite Saying

I was at an agency a while ago, trying my hand at pleasing one of their clients. I worked hard and wrote what we all agreed was not only great stuff, but also just what the client was looking for. But I failed. The client hated it.

Call Me Dave

There’s an older gentleman at church that we used to sit near every week. I’ll call him Frank. Because that’s his name. He, on the other hand, calls me Dave.

Emails from Goofus and Gallant

I got two emails the other day that reminded me of how important every interaction is with every customer. In both cases, I was the customer.